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Privacy Policy

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Effective Date: 01/01/2025

Welcome to AK Essences ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (http://akessences.com), shop online, or use our services. By using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect and process the following personal information:

  • Personal Details: Names, addresses, email addresses, and phone numbers.

  • Payment Information: Transactions made via PayPal or GoCardless. Payment details are processed securely by these providers and are not stored on our servers.

  • Order Information: Details of products purchased and services used.

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2. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders made through our website.

  • Communicate with you about your orders, inquiries, or updates related to our services.

  • Send promotional emails, newsletters, or updates about our products (with your consent).

  • Provide customer support.

  • Comply with legal and regulatory requirements.

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3. Sharing Your Information

We do not sell, rent, or share your personal information for advertising purposes. However, we may share your information with:

  • Payment Providers: PayPal and GoCardless to securely process your payments.

  • Service Providers: Companies that assist in delivering orders or maintaining our website.

  • Legal Authorities: When required by law or to protect our legal rights.

 

4. Data Security

We take reasonable measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. Our website uses SSL encryption for secure data transmission. While we strive to protect your data, no method of transmission over the Internet is completely secure.

 

5. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Correct or update your personal information.

  • Erasure: Request the deletion of your personal information.

  • Restriction: Limit how we process your personal information.

  • Objection: Object to certain types of processing, such as promotional emails.

  • Data Portability: Request your personal information in a portable format.

 

To exercise your rights, please contact us at essencesak@gmail.com.

 

6. Cookies

We use minimal cookies to enhance your browsing experience and improve website functionality. We do not use Google Analytics or any third-party advertising cookies. You can manage your cookie preferences through your browser settings.

 

7. Retention of Information

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies when visiting these sites.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

 

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: essencesak@gmail.com

Thank you for trusting AK Essences with your personal information.

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